― My background
A highly skilled IT and Digital Media Engineer with over 9+ years of experience in developing and implementing innovative solutions to support organizational growth and digital transformation. Adept at managing IT infrastructure, including networks, servers, and mission-critical systems, while delivering technical support to ensure seamless operations. Proven expertise in creating and executing digital marketing strategies that enhance brand visibility, customer engagement, and lead generation across multiple platforms. Passionate about leveraging technology and creative media to drive business success and deliver impactful results.
― Skills
Leadership
Communication
Cloud Computing
Wordpress CMS
Live Video Streaming
IT Technical Support
Microsoft 365
Troubleshooting
Top brands I've worked with
― Work experience
Digital Media Consultant
National Water Supply and Drainage Board / Mar-2023 – Jun-2023
Developed and executed digital marketing strategies to enhance brand presence across social media, websites, and email campaigns.
Created engaging, audience-specific content to drive brand awareness, customer engagement, and lead generation.
Collaborated with cross-functional teams to align digital media strategies with overall marketing efforts for cohesive brand communication.
― QUALIFICATIONS
Cardiff Metropolitan University, UK
Master in Science in Information Technology / 2012 - 2014
Grade – Distinction | Most Outstanding Student Achievement Award - 2014
Innobuzz Knowledge Solutions, India
Information Security and Ethical Hacking Training - 2014
― certifications & PROFESSIONAL MEMBERSHIPS
Certified Technologist (CTech) (2024) NZ186310
IT Professionals New Zealand
ICT Support Engineer
Krystal Holdings Limited - Auckland / Sep 2023 - Present
Managed and enhanced the corporate website, inventory control system, and POS system to optimize performance.
Oversaw social media accounts, creating engaging content to promote brand messages and increase audience engagement.
Provided technical support for internal network systems, ensuring seamless operations and maintenance of devices like printers, desktops, and POS systems.
Identified hardware and software requirements and implemented effective solutions to meet business needs.
Ethical IT Professional - 2023
BCS The Chartered Institute for IT, UK
Full Member (MIITP) - (2024) NZ186310
IT Professionals New Zealand
Professional Certificate in Data Science
Harvard University, USA Via Harvardx - Status pending
Technology Consultant
Spice Ella Bistro & Hideaway (Pvt) Ltd / Sep- 2022 – June 2023
Oversaw social media accounts and web services, driving online presence and audience engagement.
Provided technical support for internal teams, ensuring seamless operations and system reliability.
Maintained mission-critical hardware and software, including inventory control, POS systems, and restaurant management systems.
Technology Consultant
Express Water Systems (Pvt) Ltd / Sep-2021-Aug-2022
Managed and maintained the corporate website, ensuring optimal performance and user experience.
Oversaw company social media accounts and web services, boosting online presence and audience engagement.
Delivered technical support to internal teams, ensuring smooth operations and effective system maintenance.
Professional Member (MBCS)
(2012) 990415244 | (2023) 995121291
BCS The Chartered Institute for IT, UK
Tech Support e-Volunteer
Rural Youth & Adult Literacy Trust, Port Waikato / Nov-2024 to date
Research and development on AI integration for a WordPress website to provide real-time pronunciation feedback for users in order to enhance language learning and communication skills.
360Cricket Live Video Capturing & Performance Analysis System
Developed a custom software product using C#.NET, utilized by the Sri Lanka Cricket National Team (2007-2022) and premier domestic cricket clubs in Sri Lanka.
Contributed to the enhancement of cricket performance analysis and team management through innovative software solutions.
“Whenever I am in a difficult situation where there seems to be no way out, I think about all the times I have been in such situations and say to myself: I did it before, so I can do it again.”
- Idowu Koyenikan
Let's talk
